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Home > Shop information > Privacy Policy

Privacy Policy

Louis-Vuitton-stores Privacy Policy

Maintaining your privacy
We have created this Privacy Policy to demonstrate our commitment to maintaining the privacy and accuracy of your personal information. We take all reasonable precautions to ensure the personal information we collect, use and disclose is accurate and current. However, the accuracy of that information depends largely on the information you provide.


Collecting personal information
We collect aggregated, non-personal statistical information on site visitors such as:
1. your server IP address;
2. the date and time of your visit to the site;
3. the pages you accessed;
4. the duration of your visit to the site;
5. the previous site you have visited; and
6. other information provided by your browser's HTTP headers

We also collects user submitted information such as:
1. account information, including name and email address;
2. location information, including city, state and postcode;
3. shipping address, billing address, etc.

Please note, when you voluntarily disclose personally identifiable information on our site via online email or live chat, that information, along with any substantive information disclosed in your communication, can potentially be collected.


Cookies
Cookies are small pieces of information sent to your browser to authenticate, track, and maintain specific information about your interactions with a site. We use cookies to remember who you are when you log-in, to tracking your browsing patterns and to customize and improve our site. The type of information we collect depends on what information and services you access and use, but generally do not contain or are not tied to your personal information. Anyway, you can instruct your browser to refuse cookies, although this may prevent access to or limit some of the information of services contained on the site.


Using personal information
We do not use or disclose your personal information for a purpose other than that for which it was collected, unless such use or disclosure would be reasonably expected or, if you give us your consent. Unless you contact us to indicate otherwise, you consent to your personal information being used to:
1. establish a user account;
2. verify your identity;
3. make changes to your profile;
4. respond to any queries or feedback you may have;
5. research and develop our services;
6. gain a better understanding of your information service requirements; and


Securing your personal information
All personal information held by our web site is stored on secure servers that are protected in a controlled environment. You should be aware however that due to the open nature of the Internet, information exchanged via the Internet may be accessed and used by people other than those for whom the data is intended. If you provide or send us any personal information, it is sent at your own risk. Although we endeavour to keep your personal information secure, we will not be held responsible for any unauthorized access and use of your personal information.


To help us keep your personal information secure, you should at all times keep your password, user-name and user account details used on our site confidential. If you become aware of unauthorised usage of your password, user-name or account you should contact us immediately.


Privacy Changes
To keep this information current and accurate, We will review and update this Privacy Policy and post the changes here.


Contact Us
Please contact us to find out more about our procedures and policies in relation to the collection, use, disclosure, storage and handling of personal information.


If at any time you wish to know what information we are holding about you, think we may hold information about you which is incorrect/out of date, you request we delete your personal information, or you have any questions about our Privacy Policy, you can contact us via online email or live chat.

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